Thanks for shopping at Daubuo! We value your business and want to ensure your satisfaction with every purchase. This return policy outlines our guidelines regarding the return process for hangers you have purchased from us
- Eligibility for refund:
We accept return requests within 30 days of the purchase date. To be eligible for a refund, hangers must be unused and undamaged, with all original tags and packaging intact.
Refunds are only applicable to the original purchaser and will be processed using the original payment method.
- How to initiate a refund:
To initiate a refund, please contact our customer support team at support@newbuy.pro with your order number, product details, and reason for the refund request.
Our customer support team will review your request and guide you through the process by providing the necessary support.
- Inspection Process:
Once we receive your returned hangers, our team will inspect them to ensure they meet the eligibility criteria stated above.
If the hangers pass the inspection, we will proceed with the return process. If not, we’ll contact you to discuss an alternative solution.
- Refund Processing Time:
Refunds will be processed within 5-7 business days of receipt of the returned hanger. The exact timing may vary depending on your payment method and financial institution.
- Return Shipping Cost:
Customers are responsible for shipping costs for returned items. Shipping charges are non-refundable.
If we determine that the return is the result of our error (eg, defective or wrong item shipped), we will cover the costs of return shipping.
- Partial refund:
In some cases, partial refunds may be issued for items that are not in their original condition, or damaged or missing parts. The partial refund amount will be determined by our customer support team.
- Exchange:
We currently do not offer direct exchange. If you need a different item, please follow the return process and place a new order for the desired product.
- Changes in Refund Policy:
Daubuo reserves the right to revise or update this Refund Policy at any time. Changes will be effective immediately upon posting on our website
- Contact Us:
If you have any questions regarding our refund policy, please contact us at support@newbuy.pro.
Thank you for choosing Daubuo for your hanger needs. We value your trust and are committed to providing you with a seamless shopping experience.
Store Support-24/7
Store Name: Daubuo
Store Phone: +1 782-234-9374
Store Mail: support@newbuy.pro
Store Address: 128 Park St, Truro, NS B2N 3J3, Canada